HiFi WP support team is ready to help you succeed. Whether you need technical assistance, have billing questions, or want to explore partnership opportunities, we're here for you.
Email: arvind@augmentable.ai
Response Time: Within 4 hours (30 minutes for emergencies)
Available: 24/7 for critical issues
For technical issues, integration problems, API questions, platform troubleshooting, emergency outages, privacy concerns, legal matters, and compliance questions. For critical system issues, include [EMERGENCY] in your subject line.
Email: arvind@augmentable.ai
Response Time: Within 24 hours
Available: Monday-Friday, 9 AM - 6 PM EST
For subscription questions, payment issues, refunds, billing inquiries, dispute resolution, and Stripe payment support. We currently accept credit/debit cards via Stripe only.
Email: arvind@augmentable.ai
Response Time: Within 48 hours
Available: Monday-Friday, 9 AM - 5 PM EST
For partnership discussions, enterprise engagements, integrations, marketing collaborations, and other business-related opportunities.
Augmentable AI, LLC
Danville, CA, USA
Remote-first company
Support: 24/7 for critical issues
Business: Monday-Friday, 9 AM - 6 PM EST
Sales: Monday-Friday, 8 AM - 7 PM EST
Primary: North America (EST/PST)
Extended: Europe (CET/GMT)
Asia-Pacific: Limited hours
Setup guides, the agent handbook, tutorials and troubleshooting.
Browse Documentation →Step-by-step walkthroughs for launching a site, training brand voice and publishing at scale.
Browse Tutorials →